A comprehensive understanding of ITIL, ITSM, and change management is essential for any organization looking to strengthen its cybersecurity posture. These frameworks provide a structured approach for managing the entire lifecycle of IT services, from design and development to delivery and retirement.

A simple change management framework is a set of processes and procedures that organizations use to ensure that changes to their systems, applications, and infrastructure are made in a controlled and orderly manner. The goal of a change management framework is to minimize disruption to business operations and reduce the risk of errors or security breaches.