Goal: Ensure that responsible parties are identified and committed to process.
Description: One common difficulty in building a vision is managing the balance between receiving needed input from the various stakeholders and ensuring that there are not too many cooks in the kitchen at once. Building a technology roadmap is no exception to this rule. A common division method used to assign responsibility is the RACI matrix which divides into four categories: Responsible, Accountable, Consulted, and Informed. The Responsible parties are the doers of the work who complete the task or objective, or make the decision. Multiple people may be responsible. The Accountable party is the owner who signs off on the work being done; only one person or committee is in this role. The Consulted people give input to the process before the work is done or signed off on and are actively kept informed during the process. The Informed people will be informed of decisions that occur and work that is done, but are not involved in the execution of the task or have the decision-making authority. Properly establishing these divisions will provide clarity of authority, a collaborative approach, and appropriate dissemination of information. We will assist in identifying the points in which you should be encouraging collaboration and dissemination of information inside of your organization.
Our first step in the planning process is to identify who the responsible parties for executing the technology roadmap are. These team members will communicate decision points with the Consulted parties, make decisions about priorities, and perform analysis of collected data to create a roadmap for approval. The Responsible parties are not just our roadmapping team performing an analysis for you, but also your existing team responsible for business objectives that include technology should also play a role in this collaborative process. By taking a multi-disciplinary approach to the Responsible parties and carefully selecting them from the start, we will ensure that the right people are guiding the Roadmapping process. We will assist in defining the roles of the responsible parties for your specific project and help educate the different Responsible team-members of their job in this project; additionally, we will document the decisions we make together.